Cisco Prime LMS 4.2.1 Customizable Interface Group

need to remove certain alarms for only certain type of interfaces, and worked many days and finally worked with help from TAC.

1.       Modified group rule for a customizable interface group with a valid group rule (Example: Customizable Interface Group 1) from Admin > System > Group Management > Fault.

2.      Modified the priority of that Interface Threshold Group  to higher priority from Monitor > Fault Settings > Setup > Priority Settings so that the interfaces satisfying the rule will fall under higher priority group.

3.       Apply changes after modifying the priority to apply all changes to in charge server  from Monitor > Fault Settings > Setup > Apply Changes.

4.       Then apply threshold values from Monitor > Fault Settings > Setup > Threshold Settings.

5.      Then apply changes to apply all threshold value changes to in charge server  from Monitor > Fault Settings > Setup > Apply Changes